Customer reviews

Nothing wrong with the hotel but it felt more suited to business guests. No real facilities, e.g. no gym or pool and the bar closed promptly at 11pm. Would I stay here again? Only if there was a good offer on the room rate as it's expensive for what it is. Obviously Spanish star ratings are different to those in the UK and I don't believe this wouldn't be 4* in Britain. How did it feel? Like a slightly upmarket Travelodge/Premier Inn.

I have already describe my terrible disappointment submitting a written complaint to the reception. No word about the cheat I have suffered through internet booking (100 euro cheat). Nomore in Ayre Hotels.

The reception staff were very friendly, efficient and extremely helpful. I thoroughly enjoyed my stay and will certainly use this hotel again. The breakfast was plentiful and hotel and room very clean.

I had a great time in Barcelona and the staff at the reception desk were lovely, always helpful and very knowledgeable of the immediate area and surrounding city. The room was clean, well designed and very comfortable. I will definitely stay at Ayre Gran Via again in the future.

The hotel is very nice and the location is perfect.

No slipper, No electric kettle with a 4 star hotel were a bit disappointing. Rather than those, the staffs had been very kind and location is superb. I would definately recommend this hotel.

The room had view at Gran Via blvd and it was some noise. The magnetic cards for the door didn't work very well. Some of the room furniture wasn't in the best shape. The wifi service wasn't activated by default. Overall services were good and the staff were very kind.

We stayed a lot of hotels when traveling around Europe, this hotel was the best one. Receptionists were very friendly, room and bathroom were clean and comfortable, in addition to that location was also very good. Perfect. We recommend this hotel for you veru much!

Liked the location, friendly staff and the modern decorating. The price was very good for the room we booked. Would stay at the Ayre in the future. Thank you.

Great Location; semi-fuhky interiors; lots of room, free internet, great desk staff; Colors for fun and a "Green energey efficient" hotel. Great stay. Negative: RESTAURANT STAFF should be dismissed carte' blance... a worthless and indifferent lot.

First class and very friendly. A very good buffet breakfast.

Glutenfree options at breakfast is a very good service.

Overall, the hotel and the stay were very good. The hotel is in good condition, the staff professional and friendly. Making the reservation was easy. We booked 3 rooms, one of them with an extra bed, all were ready for us as asked. The Breakfast was a nice surprize. It is better than most in the 4 star hotel category - rich and good quality. The espresso coffee was a very welcome surprize, upgrading every breakfast. The rooms were nice and large enough. Every room had a mini refrigerator with complimentary water - very useful and fair. The only reasons making our stay less than perfect were the weak air conditioning in two of the rooms, and the fact that the maintenance team could not handle the digital TV setup: in one room some channells had English soundtrack, so our children could see films and TV series. In other rooms the soundtrack was set on Spanish (dubbing for the films). The overall value was excellent: the service good, the rooms good, the breakfast good, location excellent, while the price was moderate comparing to other similar hotels. I would stay again at this hotel if traveling again to Barcelona.

Unfortunately due to a technical defect the german TV channel hasn't been working.